Top Secret Cleared Audio/Visual Support Technician - Clarksburg, WV
ET. Management support achieves properly maintained and secured systems appropriate to the technology. Management support tasks include, but are not limited to configuration updates, periodic system configurat... View Full Description
ET. Management support achieves properly maintained and secured systems appropriate to the technology. Management support tasks include, but are not limited to configuration updates, periodic system configuration audits, system patching, performing prescribed maintenance, implementing approved change requests, and coordinating system changes with user and other operations staff as required. Resources to be supported are phone conference systems, VTC systems, UC interfaces with users and other agencies, streaming video, and digital signage technologies but may include additional media operations as they are adopted by the FBI. Work requires timely customer interaction, responsiveness to customer needs, concerted follow-through on all operations efforts, and management support to ensure systems are secured, maintained, optimally used, and fully valued. Customers include FBI and OGA contacts. These requirements apply classified processing environments up to and including the SCI level a
nd apply to unclassified processing environments as indicated and otherwise as the need arises. . The contractor shall provide technical and practical knowledge required for scheduling and managing telephone meetings using phone conference systems that may be operated at FBI.
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